The current use of terms such as "Coaching," "Training," and "Disciplinary Actions" on the portal are not appropriate for both company drivers and independent contractors. To ensure clarity and maintain a neutral tone, I suggest the following alternatives:
• Feedback instead of "Coachings"
• Feedback Videos instead of "Coaching Videos"
• Skill-Building Session instead of "Training"
• Remedial Measures instead of "Disciplinary Actions"
I think we can use the above terms for both company drivers and ICs to simplify the change.
Thank you!